I am writing to express my appreciation for the excellent work you did on a very special framed mirror that my wife and I recently purchased. The work that I asked you to do came with risks–with that you did not take on this project for financial gain.
You gave my wife and I the sense that you simply wanted to help a customer achieve his/her goal. Mary, you took what we had envisioned the mirror to be, and brought it to life. You epitomize professionalism.